Cancellation policy

If the delegate cancels the registration up to 30 days prior to the event, the registration fee will be reimbursed in accordance with the terms specified in article 2.3, minus a 10% non-refundable handling fee.

Up to 14 days before the event, 50% of the amount will be reimbursed.

In the last 14 days prior to the event, no reimbursement will be possible except in cases of illness (with production of a medical certificate) or Act of God (supported by verifiable documentation).

All notices of cancellations must be made by delegates in writing, by letter, email or fax, and sent in due time together with the pertaining documentation to:

WAN-IFRA
Events Department
Washingtonplatz 1
64287 Darmstadt
Germany
eventos@wan-ifra.org 

It is possible at all times to send a “substitute participant” on condition that WAN-IFRA agrees and is informed accordingly in writing and in advance, stating the name of the substitute person. If the above-mentioned name change creates extra cost, these will be charged to the participant. These costs could be, but are not limited to, the changing of the name on a nominative train or plane ticket.

Please click here to read WAN-IFRA's Terms and Conditions.