Tim Klein Haneveld (1976 ) works at Telegraaf Media Group since 2005. As customer contact manager, he automated 80% of customer contact through a highly innovative self-service platform which led to the NCCA Innovation Award in 2009.

He then was responsible for the operational marketing - and sales activities (B2C ) and consumer databases of De Telegraaf. In 2011 his team won the DDMA Data Quality Award.

Since 2009 he is fully focused on the transition of the B2c market from print to digital.

Tim has a passion for innovation , old & new media, music and likes to build bridges . He plays a leading role in publishing digital products of the largest Dutch news publisher De Telegraaf.