Stalwart support
The presentation provided a fitting moment to reflect on the achievements of the past years. “TPH has always given us stalwart support in India,” Vijay Pandya, managing director of QIPC-EAE India, eulogises. “At trade fairs, for example, they’ve allowed us to demonstrate our automation systems on their presses. What’s more, they’ve always put in a good word for QIPC-EAE among their customers.”  

Bridge-building
L.K. Sharma, the CEO of TPH underlined that view: “We have a very special working relationship with QIPC-EAE. In the beginning, the collaboration of course, was with QIPC, with the later addition of the newly acquired EAE. Our job was to build bridges between the needs of typical Indian customers and QIPC-EAE. We have always tried to convince clients of the quality inspections carried out by QIPC-EAE, because we are convinced of their value too. In turn, QIPC-EAE always tries to meet the expectations of the client as well as constantly seek out new innovations.”  

Reliability at an affordable price
Vijay Pandya makes reference to several of the projects that QIPC-EAE has carried out with TPH - both inside and outside India - which give him abiding satisfaction. “For example, our installation at the National Media Group in Kuwait, the largest printing press that TPH has ever sold, complete with our automation systems. There have also been numerous  installations at Lokmat Publications, as well as the system we installed on the seven-tower TPH Orient 45000 at Amar Ujala. There have been more recent projects too, such as for Deshabhimani, with the installation of our automation systems on TPH’s Orient 36000 and 50000 presses.” L.K. Sharma, like Vijay Pandya, can also look back with immense satisfaction at the fully automated installation at Punch Nigeria Ltd in Nigeria. “Nevertheless, the key highlight for both of us has been our continued ability to provide reliable quality, whilst at the same time reducing operational costs for our clients,” adds L.K. Sharma.  

Joint innovation
Both companies are full of confidence looking towards the future. “Trust is an important basis for sustaining an intensive collaboration such as the one between QIPC-EAE and TPH,” muses L.K. Sharma. “That trust is enshrined in a reliable product, optimum costs for the user and excellent after-service support. Furthermore, the constant quest for product improvements plays a vital role.” Vijay Pandya agrees: “You have to have a good understanding of each other’s products. In addition, there must be mutual respect and trust, from senior management level right down to the shop floor. Last but not least, you have to be ready and willing to respond to the needs of clients and innovate together. Our relationship has been built in this fashion and we both see a bright future together.”