“We were delighted to see so many people at this year’s customer meeting in Milan,” said Christian Pelanconi, Eidosmedia CEO. “In fact, this year was the biggest yet with guests and attendees from across our worldwide customer base.”

Held each year, the Eidosmedia Customer Meeting is a ‘shop window’ keeping users up to date with the latest developments from Eidosmedia’s highly active engineering teams. At the same time, customers share news of the innovative and often exciting operations they are building using Eidosmedia technologies.

Among the many stimulating presentations was Tom Betts from the Financial Times, who explained the thinking behind FT’s highly successful data-driven subscription-building model, while media guru Mario Garcia revealed the secrets of successful storytelling in the age of mobile media.

“This was also an opportunity to update our customers on what we are doing and where we are going,“ said EidosMedia CMO, Massimo Barsotti. There was particular focus on tools for mobile working: the Swing family of mobile apps continue to add features and functions and there were some impressive demos showing their power and scope.

Third-party AI and ML (machine learning) aids are increasingly available online for enhancing published content with services like auto-tagging and instant summaries. Many attendees are already exploring this area and there was great interest in the demo of Open-I, a new tool that allows authors to connect to such services from inside their Eidosmedia workspaces.

The delegates also heard about new customer services, including the Training Academy and the Testing as a Service initiative.

“The brief survey we carried out at the end of the event confirmed that participants found it a successful formula with significant benefits in terms of information exchange and networking,” said Massimo. “We look forward to welcoming even more of our customers to next year’s meeting.”

(https://www.eidosmedia.com)